Educating the Surgical Cataract Patient

Best practices for before, during, and after the visit.

By Christine Sykora

Social Media as an Extension of Patient Education

Using platform-specific digital content can reinforce refractive decision-making, improve patient understanding, and support sustainable practice growth.

By Ashley Brissette, MD, MSc, FRCSC

The Importance of Hands-On Experience in Management

Don’t underestimate the value of an experienced ophthalmology practice manager with a clinical background.

By Lynn Girdlestone, MHA, COA, OSA, OSC

Enhancing Efficiency With AI in the Ophthalmology Practice

Nitin Rai, chairman of MaximEyesAI and EVAA.AI, shares insights on evolving practice-management tools.

Efficiency in Prior Authorization Practices

How ophthalmology practices can make the PA process simpler and more efficient.

By Julie Greenbaum, editor

Implementing Change in a Hospital or Private Equity Ophthalmology Practice

Turn frustration into action by owning the outcome.

By Scott LaBorwit, MD

Optimizing Your Clinic Flow and EMR Use

Real World Ophthalmology Corner
Practical tips to avoid end-of-day backlog, reduce clicks, and make your practice feel more efficient and sustainable

By Lisa M. Nijm, MD, JD, Danijel J. Pericic, MD, MS,

Industry Insider

A conversation with Alcon's Julie Brewer

A Clear Path to Remote Patient Monitoring Reimbursement

At-home monitoring of eye disease finds its footing with new 2026 CMS rules.

By Landon Grace, PhD

Defusing Difficult Patient Communication

Best Practices
By approaching challenging conversations with curiosity, empathy, and thoughtful language, we don’t just defuse tension—we create connection.

By Savory Turman, PCC, BCC, MSc, COMT, COE

Fraud, Abuse, and FDA Considerations for AI in Ophthalmology

Keeping It Legal
A look at the key regulatory considerations for ophthalmology practices evaluating clinical decision support tools.

By Loreli Wright, JD, MS, Abeba Habtemariam

Avoiding Burnout in Your First 5 Years

Real World Ophthalmology Corner
Keep the spark going in the early years of independent practice with these strategies.

By Bhargavee Gnanasambandam, Lisa M. Nijm, MD, JD

Coding & Reimbursement: Use and Abuse of Modifier -25

Review the guidance and conduct an internal audit to confirm that your providers and staff are applying this modifier appropriately.

By Mary Pat Johnson, COMT, CPC, COE, CPMA

Leading Without a Title

How every technician can build influence

By Mandy Cansler, COMT, COE, LSSGB

How to Strengthen Your Voice and Influence as a Partner

Enhancing Practice Performance
Follow these 8 tips to contribute more meaningfully as a practice owner.

By Corinne Z. Wohl, MHSA, COE

A Conversation With Liz Risenberg of Lumenis

Industry Insider
Liz Risenberg discusses the launch of the OptiLIFT device, the benefits it provides to ophthalmology practices, and what inspires her the most about the work the company does.

By Julie Greenbaum, editor

How to Avoid Burnout in a High-Volume Clinic 

Real World Ophthalmology Corner
Embrace skills no one teaches but every ophthalmologist needs to learn.

By Shivam Chandra, Lisa M. Nijm, MD, JD

Coding & Reimbursement: Same Story, Next Chapter 

Scrutiny of modifier -25 appended to same-day office visits with intravitreal injections 

By Kirk Mack, COMT, COE, CPC, CPMA, Brittney Irwin, COT, CPC, CEP

The Art of the Exit

Real World Ophthalmology Corner
What to consider before you decide to leave a practice

By Ines Nagel, MD, Lisa M. Nijm, MD, JD

Using AI to Enhance Your Practice Website

Web Marketing Tips & Tricks
Artificial intelligence is emerging as a practical solution that helps ophthalmologists streamline workflows and attract more patients without sacrificing quality of care.

By Richard Zimbalist, OD, FAAO

Why “We Care” Still Matters

Best Practices

Keeping patients informed, showing empathy, and avoiding a rushed tone rarely adds time to the visit, but it does change how patients feel while they are there. 

By Elizabeth Monroe, COE, CPSS, PHR

Coding Tips for Early Career Surgeons

Real World Ophthalmology Corner
Specialists in retina, glaucoma, and cornea share real-world pearls.

By Serena Shah, MD, MBA, Lisa M. Nijm, MD, JD

The Critical Role of the Chief Complaint in Documenting Medical Necessity for Separate E/M Services

Coding & Reimbursement
A well-defined chief complaint helps support defensible documentation and protects practices from denials and potentially lost revenue.

By Brittney Irwin, COT, CPC, CEP, Laurie K. Brown, MBA, COMT, COE, CPC, CPMA, LSSYB

Know Your Value

Financial Factor
A clear picture of what you bring to the table will serve your entire ophthalmology career.

By Scott LaBorwit, MD

Reimagining the Slit Lamp for the AI Era

Spotlight on Technology & Technique

Chip Berestka, MD, discusses the clinical need, engineering breakthroughs, and future potential of automated slit-lamp imaging.

By Chip Berestka, MD

A Tech’s Guide to Leading the Ophthalmology Patient Journey

Best Practices

Improving patient outcomes as a technician by shifting the tone from “Which one is better?” to “Here’s what happens next.”

By Lynn Girdlestone, MHA, COA, OSA, OSC

How Patients Choose a Practice: Financing Can Set You Apart

Patients weigh how they’ll pay for care before they reach your exam room. It shapes which practice they choose—and whether they stay.